Tanya Gems and Jewellery
Shipping Policy
We offer safe and reliable domestic and international shipping for all our jewellery orders.
Processing Time
- In-Stock Orders: Processed and dispatched within 2 to 4 business days.
- Custom or Made-to-Order Items: Processing time varies depending on the design and will be communicated at the time of order placement.
Shipping & Delivery Timelines
- Domestic Shipping (India): Estimated delivery within 4 to 7 business days after dispatch.
- International Shipping: Estimated delivery within 7 to 15 business days after dispatch, depending on destination customs clearance.
Shipping Charges & Customs
Standard shipping is free on all domestic orders placed through our website.
Customs Duties & Taxes for International Orders: International shipments may be subject to import duties, taxes, or clearance fees imposed by the destination country. These charges are the responsibility of the recipient.
Tracking
Once your package is dispatched, you will receive a confirmation email or SMS containing your shipment tracking number and carrier details.
Shipping Address Updates & Damaged Packages
Please ensure your shipping address and contact details are accurate at checkout. We are not responsible for delays or losses caused by incorrect addresses.
If your package arrives visibly damaged or tampered with, please record an unboxing video before opening and contact us immediately within 24 hours of delivery.